When I met Larry and Paul, the owners of Evans Glass, their marketing and sales teams were firing on all cylinders and they were experiencing rapid growth. Their challenge was that the volume of work being generated had outgrown the operations side of the business. They knew that in order to get where they wanted to go, they would need to upgrade their operational foundation. I helped them get there.
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Ian is the owner and CEO of Portent Interactive - a successful, growing Internet Marketing Agency in Seattle, WA. With his success he has experienced the typical challenges that any business has when it has grown beyond the ability of the owner(s) to be involved with every customer, project and employee; the fires, the customer calls, the dropped balls, the lost sleep…
All this prevented Ian from getting to where he knew he wanted to go: He wanted to continue to grow his business, leveraging his time through his executive staff. This would allow him to focus on strategy versus tactics and on more personally rewarding pursuits such as speaking and authoring a sequel to his book 'Conversation Marketing.' Ian recognized that he could achieve his goals more quickly and efficiently with the help of someone knowledgeable and experienced in growing business operations. I was referred to Ian as that resource.
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