How Fred fits.
At a certain stage in a company's growth, its principals often need a new perspective, along with experienced guidance, in order to move forward effectively and get to the next level. These are critical stages for a company and mistakes can cause a business to lose direction and momentum.
Coming from outside, Fred knows how to ask the right questions and quickly determine where your company's key strengths and weaknesses lie. More important, his remarkable depth of experience is then brought to bear on maximizing those strengths and minimizing or eliminating the weaknesses.
Take a look at the following scenarios. Do any of them strike a familiar chord?
- How can I build a stronger foundation for the successful growth of my business?
Sure, you've had help - lots of it - to build a successful business, but no one has put more into it than you have. Now you realize that to grow any further would stretch you too thin, and business (not to mention your personal life) could suffer as a result. It's time to let others share the work and responsibilities that you have traditionally shouldered alone. How do you make that happen in a way that doesn't compromise your core business philosophy?
- How can I best teach my skills and philosophy to my employees, so that the business can grow?
You have a great relationship with your customers and they are satisfied when they are able to work directly with you. You don't always hear the same feedback when they work with your staff. This is hindering your company's growth. What action needs to be taken to ensure that all customers receive the same high level of service?
- How can we improve company communications, internally and with our customers and increase satisfaction all around?
When your company had only a few employees, communication was as simple as weekly meetings and chats around the water cooler. As you have grown, things have started to break down a bit. There have been unexpected delays due to miscommunication. There have been more mistakes and more costs associated with those mistakes. What will happen as you continue to grow and increase the size of your staff even more?
- Are we staffed and structured to support my business objectives?
At one time, you knew what everyone in the company did and how well they did it. Now that you've grown, you're not so sure anymore. Are the position pieces fitting together as well as they could to ensure efficiency?
- Are the information and operational systems and processes that worked in the past going to continue to work as the business grows?
You've been using the same information systems and processes for years and they have served you well. But recently, as the company has grown, it seems like things aren't as efficient as they could be. Can you get more out of your current systems, or would you benefit from something new?
If you sometimes feel like you're "in the fishbowl" and think that you could perhaps use a fresh perspective from a dedicated, honest and experienced professional, then contact Fred.
